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WEX, inc.
- Bismarck, ND / Sioux Falls, SD / Minneapolis, MN
The Participant Services Specialist is responsible to answer all participant questions in regard to administered benefits with accuracy and high quality customer service. Essential Duties Must adhere to security policies Responsible for assisting participants by answering questions, solving problems, and educating Receives incoming customer calls, responds to customer email and chat inquiries in a
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WEX, inc.
- Fargo, ND / Sioux Falls, SD / Bismarck, ND / 1 more...
Solution Specialists serve as a resource and voice of the client in an industry that changes constantly and isn't replicated anywhere else. This position requires a great deal of flexibility, creative thinking, and attention to detail. The ideal candidate will have a desire to grow, learn, and make an impact by helping people navigate the often complex world of flexible spending accounts. We are c
Posted Today
WEX, inc.
- Fargo, ND / Sioux Falls, SD / Minneapolis, MN
Assists in the implementation of plan renewals for assigned client groups within agreed upon timelines and Service Level Agreements Communicates with key stakeholders via phone and email Effectively reviews all documents received for accuracy and provides necessary feedback Oversees the day to day COBRA administration for assigned client groups Builds and maintains positive working relationships w
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The Solutions Specialist is responsible for the initial servicing of client accounts and their associated consultants through day to day interaction that focuses on customer service and responsiveness. The Tech Support specialist assures a consistent transfer of data between our systems and our clients by troubleshooting, researching and resolving discrepancies. Essential Duties Functional Expert
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