Supervises technical support activities and provides direction to technical staff Coordinates employee work schedules and ACD staffing to maintain service level objectives Coaches individual performance to ensure operational excellence; develops SMART goals, training plans, and performance improvement plans Acts as Incident Commander (ICS/ITIL) during scheduled shifts and

The Presale Business Manager manages the development and implementation of the presale process for public safety solutions. Coordinates departmental and cross functional teams, focused on delivering accurate and timely proposals. Manages projects from identification of the presale opportunity and proposal inception to transition of the project to the post sale team. The P

Independently plan, create and execute research plans that leverage a range of exploratory and evaluative methods to help define innovative products, applications & services across the entire use lifecycle. Create test materials and rigorous test plans for the measurement of individual and team performance across a variety of public safety and commercial products and appl

In this role you will Manage and lead the Program Management team Develop organizational talent Organize programs and activities in accordance with the mission and goals of the organization. Develop and manage program schedules to support the strategic direction of the organization. Identify key requirements needed from cross functional teams and external vendors. Develop

Project manages and supports the administration of company wide rewards processes (merit, annual incentives and equity awards) Participates in compensation surveys and analyzes competitive market information to determine the company's competitive position. Recommends changes based on analysis of the company's compensation programs including Annual Incentive Plan (AIP) tar

Note This is a remote position (US) and the candidates can reside in EST or CST. Overview The Deployment System Architect (DSA) is responsible for the deployment of Computer Aided Dispatch Systems, Mobile Applications, and Records Management Systems. They are responsible for all phases of Post Sale system delivery from project turn over to customer acceptance. The DSA is

This role is responsible for delivering on MSI's Maintenance Agreement by coordinating with the local service provider in all maintenance activities and growing MSI's role in providing additional services for the customer. The System Manager/Technical Consultant's responsibilities include but are not limited to Manage and lead day to day activities in meeting MSI's contra

Manage and work tickets escalated from the Support technicians and customers Write and modify Knowledgebase Articles for distribution and mentor and train others to reduce MTTR (Median Time To Resolution) for tickets in your area of expertise Working under minimal supervision, be responsible for reproducing / confirming product defects and reporting such defects to Produc

include personnel management, budgeting and budget administration, business operations, daily communications both internal within Motorola Solutions, Motorola partners, the U.S. Air Fprce and other external customers. Manage supply chain and logistics, strategic planning, customer service, contract management. Oversee break fix on the system, preventative maintenance, plan

Customer presentations Possible upgrade equipment staging Update system documentation Live system upgrades Lead customer presentations Specific Knowledge/Skills Experience/knowledge in radio communication systems Experience, good understanding, and working knowledge in IP networking, network design methodologies & troubleshooting (Ethernet, TCP/IP, L2/L3, MPLS) Certificat

of the Senior Technical Trainer include but are not limited to This position reports directly to the Senior Manager of the Vehicle Image & Intelligence team, situated within the Mobile Video Department. This is a virtual location position (work from home), but the position will be assigned a geographical area within the continental United States for which they will be resp

include but are not limited to Maintain, optimize, test and document complex communications systems. Provide weekly reports of activities and accomplishments. Perform preventative maintenance routines to ensure proper system operation with focus on trend analysis and documentation of results Develop solutions to difficult technical problems encountered as part of system ma

This is an on site position and the selected candidate must live within one hour's drive of Arlington County VA, and the City of Alexandria VA. This role is responsible for delivering on MSI's Maintenance Agreement by coordinating with the local service provider in all maintenance activities and growing MSI's role in providing additional services for the customer. The Sys

This position is open for DoD SkillBridge candidates only. Note The candi date MUST reside in or be open to relocation to OH, MI, MN, WI, SD or ND. The System Engineer will take responsibility for and oversee all technical aspects of the assigned project from award until system acceptance. This involves Final Design and implementation of the radio network accounting for i

Develop new business with end customers with emphasis on new account development Meet or exceed assigned revenue and project quotas focused on Avigilon products and services Promote and market Avigilon's products and services within the assigned territory and named accounts Support Avigilon's sales activities in the assigned territory and accounts by creating, nurturing,