Whether it has to do with a more personal matter, a business-related complaint, or potentially firing someone, there are countless difficult conversations that need to be had at work. Jim Webber, a professional with more than 25 years of experience as an employment lawyer and human resources manager, gives us some tips on how to handle various situations, big or small. He tells Tim Muma how a personal issue needs a different tact than a legal one, and he fills the listeners in on some of the most important steps to take.